Invoice questions

As part of Luoteas digitization efforts and to create a more efficient and secure invoice management system, we have decided to transition to electronic invoice processing for supplier invoices. This means that all purchases made by Luotea will be invoiced using e-invoices starting from February 1, 2024.

E-invoicing involves fewer manual steps and smoother invoice processing, reducing the risk of errors. It also enhances the security of our transactions, allowing us as recipients to verify the sender and providing traceability to identify fraudulent invoices. With e-invoicing, the invoice reaches the correct recipient directly, gets approved and paid earlier, while we, as recipients, gain better control over our purchases.

Invoices to Luotea require a valid reference. To avoid the risk of invoice rejection, it is crucial that you review the attached invoice instructions with content requirements and ensure that the correct invoice reference is provided.

Please note that PDF is no longer an accepted format. This means that all paper invoices and PDF invoices must be redirected to e-invoices. To send electronic invoices, your company needs to have an agreement with an e-invoice operator.

If you currently do not have the capability to send e-invoices, there is usually an option to create e-invoices through business or financial systems; check with your system provider. If you want to use Luoteas invoice operator, contact Pagero, and they will assist you in finding a solution.